tcg-collective.co.uk
1. INTRODUCTION
This website is operated by TCG Collective. Throughout the site, the terms “we”, “us”, “our”, and “TCG Collective” refer to the operator of tcg-collective.co.uk.
By visiting our site and/or purchasing from us, you engage in our services and agree to be bound by these Terms and Conditions (“Terms”), including any additional policies referenced herein or available by hyperlink.
If you do not agree to these Terms, you must not access the website or use our services.
2. ELIGIBILITY & ONLINE STORE TERMS
By using this site, you confirm that you are at least 18 years of age, or that you have permission from a parent or legal guardian.
You must not use our products or services for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction, including intellectual property laws.
Any breach of these Terms may result in immediate termination of access to our services.
3. GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or content without express written permission from us.
Content transmitted via the site (excluding payment details) may be transferred unencrypted across networks. Payment information is always encrypted during transmission.
4. ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for purchasing decisions.
We reserve the right to modify site content at any time without obligation to update prior information.
5. PRODUCTS & DESCRIPTIONS
We sell trading cards, sealed products, and collectible items.
- Product images are for illustrative purposes only
- Condition may vary, particularly for collectible or secondary-market items
- Some products may be sold as second-hand or collectible goods
All products are sold subject to availability, and we reserve the right to limit quantities or discontinue products at any time.
6. PRICING, VAT & MODIFICATIONS
All prices are listed in GBP (£) and include VAT where applicable.
Prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without liability.
7. ORDERS & PAYMENT
Placing an order constitutes an offer to purchase. An order is only accepted once the item has been dispatched.
Payments are processed securely via Square. We do not store full card details.
We reserve the right to refuse or cancel orders that appear fraudulent, automated, or placed by resellers or bots.
8. SHIPPING & DELIVERY
Delivery times are estimates only and not guaranteed.
We are not responsible for:
- Courier delays
- Incorrect address details supplied by the customer
- Customs fees or import duties on international orders
Risk passes to the customer upon delivery.
9. PRE-ORDERS
Pre-orders are charged at checkout unless stated otherwise.
Release dates are estimates and may change due to supplier delays. Pre-orders are non-cancellable and non-refundable unless we cancel the item.
10. RETURNS & REFUNDS
Our Refund & Returns Policy forms part of these Terms.
Please review it here:
👉 https://tcg-collective.co.uk/refund_returns/
Key points:
- Opened sealed products cannot be returned
- Singles and graded items are final sale unless faulty or not as described
- Unopened items may be returned within 14 days in line with UK consumer law
Refunds exclude original shipping costs unless the item is faulty.
11. FAULTY OR DAMAGED ITEMS
Any faulty or damaged items must be reported within 48 hours of delivery, with photographic evidence. We reserve the right to assess and determine the appropriate resolution.
12. CHARGEBACKS & DISPUTES
Customers must contact us before initiating a chargeback. Unwarranted chargebacks may result in account restrictions or refusal of future service.
Contact: [email protected]
13. THIRD-PARTY LINKS
Our site may include links to third-party websites. We are not responsible for their content, accuracy, or privacy practices.
14. USER SUBMISSIONS & FEEDBACK
Any comments, suggestions, or feedback submitted may be used by us without restriction or obligation to compensate.
You agree not to submit content that is unlawful, abusive, defamatory, or infringes third-party rights.
15. INTELLECTUAL PROPERTY
All site content, including text, images, branding, and logos, is the property of TCG Collective or its licensors.
Use of third-party trademarks is solely for product identification and does not imply endorsement.
16. PROHIBITED USES
You are prohibited from using the site or its content:
- For unlawful purposes
- To violate intellectual property rights
- To transmit malware or malicious code
- To scrape, spam, or exploit the site
Violation may result in termination of access.
17. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
All products and services are provided “as is” and “as available”.
To the fullest extent permitted by law, TCG Collective shall not be liable for indirect, incidental, or consequential damages arising from use of the site or products.
Nothing in these Terms limits your statutory consumer rights.
18. INDEMNIFICATION
You agree to indemnify and hold harmless TCG Collective against any claims arising from your breach of these Terms or misuse of the site.
19. PRODUCT SAFETY & AGE RESTRICTIONS
All products sold are collectibles, not toys, and are recommended for ages 15+.
Some products may contain small parts and present a choking hazard. Adult supervision is required where applicable.
By purchasing, you accept responsibility for appropriate use and supervision.
20. PRIVACY & PERSONAL DATA
Your submission of personal data is governed by our Privacy Policy:
👉 https://tcg-collective.co.uk/privacy-policy/
21. TERMINATION
We may terminate or suspend access to the site at any time for violations of these Terms. Obligations incurred prior to termination remain enforceable.
22. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and TCG Collective.
23. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of England and Wales.
24. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any changes.
25. CONTACT INFORMATION
For questions regarding these Terms: